Our Services

Admission Process

Admission Process


Decision on Admission

  • If your doctor decides that you need to be admitted to the hospital after outpatient service or emergency treatment, you will be issued with an admission decision statement. Please submit the statement to Admission/Discharge Unit of the Administration Team.

Admission Check-in and Reservation

  • Same-day admission: Submit the admission consent form, your medical card and health insurance card to the Admission Check-in Desk at the Administration Team and go through the admission check-in process.
  • Reservation for admission: If there is no patient room available on the day you visited, you can make a reservation for admission. The hospital staff will contact you in the morning on your scheduled admission day (before noon) after your room is assigned.

Your Stay

  • Once you are informed that your patient room was assigned, please visit Admission/Discharge Unit of the Administration Team at the appointed time. Then, submit the admission consent form and go through admission check-in process, and you will be guided to your patient room.
  • Please note that despite your reservation you may not be assigned to a patient room that you want if there are not enough rooms available at the time of your admission.

What you need to know


  • Make sure you have all documents necessary for admission such as your health insurance card and the admission consent form.
  • Personal items such as toiletries, tissue, slippers, cup, underwear, and bedclothes for caregivers are not provided. Please bring your own items.
  • Ward No. 3 (Ward 103, 93, 83, 73, 63, 53) is high-class ward, and soap, toothbrush, toothpaste, shampoo, hair conditioner and tissue are provided for patients staying at Ward No. 3.

Interim settlement of treatment fee

  • An interim billing statement will be delivered to your patient room every Wednesday afternoon during your stay.
    You can make payment within three days after the receipt of the statement. If you have any question about the statement, please contact the hospital staff.

How to fill out the admission consent form (elective treatment request form)

  • Please thoroughly read through the admission consent form you received before you fill it out. For a guarantor, a family member or a friend who is a head of a household or company employee can be your guarantor.
    You need two guarantors and have them sign on the form, which should be submitted to the hospital on the day of your admission.
  • If you want to designate a doctor for elective treatment, make sure you fill out the elective treatment request form on the back of the admission consent form.

During your stay

Meal time

Breakfast Lunch Dinner
7:30 AM - 8:00 AM 12:30 PM - 1:00 PM 5:30 PM - 6:00 PM

Nurse call and emergency alarm

  • If you have any inconvenience in your patient room, or if you encountered a problem and need a help from a nurse, please push the button on the bedhead to call a nurse. You can directly talk to the nurse station.
  • There is a panic button in the bathroom (also for the shower stall). Pull it out if you need a help, and push it back if you want to cancel it.

Fall prevention

Please observe the following to prevent falling from the bed during your stay:

  • Make sure the bed rail remains up all the times.
  • If you need to move to a mobile bed for a medical test or surgery, please get help from the hospital staff for your safety.
  • Never leave a child alone on a wheelchair, a stroller, a mobile bed or a chair.

Fire prevention

  • It is not allowed to use gas or electric heating appliance in the patient room (e.g. electric kettle, electric rice cooker, electric heater, mobile phone charger)
  • The hospital is a "complete non-smoking zone." Especially, smoking is strictly prohibited because smoking next to a patient using oxygen can cause explosion.
  • If you discover a fire, you should call the nurse station or Fire and Disaster Prevention Room (Extension number: 5119) immediately.

Keeping valuables

  • You should be very careful about possible robbery while you stay.
    Please leave valuables including gold or silver jewelry at home and do not keep cash or credit cards in a patient room. We recommend you to take care of your valuable items. If you inevitably need to keep them in a separate place, however, please ask the Administration Team or the nurse station.
  • The hospital is not liable for any loss caused by your own carelessness.

Going out and staying out

  • If you want to go out or stay out overnight, please make a request to the nurse station.
  • Your doctor will check your condition and determine if you are allowed to go out or stay out. Then, you need to go through the documentation process.
  • If you go out or stay out overnight, you will be informed of medication that you have to take while you are out of the hospital or other things that you need to keep in mind.
  • You will be responsible for any problem that arises outside the hospital while you go out without a permission, wearing a patient gown.
  • Make sure you leave your contact number to your nurse.

Hygiene and infection prevention

  • Your bed sheets and patient gown will be changed on a regular basis.
    (If you want your bed sheets and gown to be changed earlier than scheduled, please tell your nurse.)
  • Make sure you leave patient gowns, blankets, pillowcases and sheets in your patient room when you are discharged. We will collect them directly.
  • You can use the microwave oven only for heating food and you must use microwave-safe
    containers. Also, please not to have strong smelling food.

Discharge Process

Discharge Process


Decision on Discharge

  • Discharge is determined by your primary doctor.
  • The nurse station in the ward will inform you of the discharge process.
    The nurse will prepare a discharge guide (outpatient appointment, test reservation, post-discharge cautions, medication) and hand it over to you.

Payment of Discharge Fee/Outpatient Appointment

  • Once the cost of hospitalization and treatment is calculated (reviewed), the Administration Team will send you a text message. After you get the text message, please check out for discharge (payment) at Admission/Discharge Unit at the Administration Team.
  • Please make an appointment if you need outpatient service after discharge.

Issuance of Certificates

  • You can receive a certificate at the Certificate Issuance Desk of the Administration Team: 2F of the main building or 2F of the new building (Women Medical Center)
  • A statement on detailed costs will be issued at the Administration Team.

Return Home

  • Please present the discharge completion certificate to the nurse station and be informed of post-discharge cautions. Then, you will be given medication and a discharge care plan, and now you are free to go.